Contact Us

Appeals and Grievances, Constituent Services

Questions about Appeals and Grievances
Tamara Cannida-Gunter


Questions about MHBE state and federal compliance-related issues
Caterina Pangilinan
Chief Compliance Officer


Questions about MHBE financial information
Finance Team

Human Resources

Questions about job postings, recruitment and hiring procedures
JasCiel Stamp
Director, Organizaional Effectiveness & Human Resources, Minority Business Enterprise Liason

Information Technology

Questions about IT
Venkat Koshanam
Chief Information Officer

Questions about security
Greg Yaculak
Deputy Chief Information Officer & Chief Information Security Officer

Marketing and Outreach

Questions and requests from media
Betsy Plunkett
Director, Marketing and Web Strategies

Questions about partnering with MHBE and community outreach opportunities; Requests for a speaker or participation in an event
Betsy Plunkett
Director, Marketing and Web Strategies


Questions about enrolling for health coverage
Consumer Support Center

Questions about the Connector program, Maryland’s Navigators
Connector Program

Questions about career opportunities as a Consumer Support Center worker
Visit the Careers page at:

Questions about becoming an Application Counselor Sponsoring Entity

Questions about authorization and status, producer portal access, general policy and producer of record/commission
Producer Operations Team

Questions about enrollment, the system, and enrollment status; escalated cases can be initiated on through this line as well as follow-up
Producer Support Hotline

Report enrollment issues, create an escalated case, or follow-up on escalated cases
Escalated Cases Team (Producer)


Questions about current RFPs and procurement opportunities
Procurement Team

Plan and Partner Management

Questions about MHBE-authorized insurance carriers and insurance plans
Plan Management Team

Questions about the Small Business Health Options Program (SHOP)
SHOP Manager


Questions about MHBE policies and regulations; the Affordable Care Act and federal and state regulations; the National Voters Right Act compliance; MHBE coordination with other Maryland state agencies and health reform in general
Policy Team

Training Support Team

Questions about about access to our training website and any related questions

Request a Speaker

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