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Contact Us

Appeals and Grievances, Constituent Services

Tamara Cannida-Gunter

Program Manager

tamara.cannida-unter@maryland.gov

mhbe.constituentservices@maryland.gov

mhbe.appeals@maryland.gov

Compliance

Questions about MHBE state and federal compliance-related issues

Caterina Pangilinan

Chief Compliance Officer

410-547-1838

caterina.pangilinan@maryland.gov

Finance

Questions about MHBE financial information

Finance Team

hbe.finance@maryland.gov

Human Resources

Questions about job postings, recruitment and hiring procedures

JasCiel Stamp

Director, Organizational Effectiveness & Human Resources, Minority Business Enterprise Liaison

410-547-1831

jasciel.stamp@maryland.gov

Information Technology

Questions about IT

Venkat Koshanam

Chief Information Officer

venkat.koshanam@maryland.gov

Questions about IT security

Greg Yaculak

Deputy Chief Information Officer & Chief Information Security Officer

greg.yaculak@maryland.gov

Marketing and Outreach

Questions and requests from media

Betsy Plunkett

Director, Marketing and Web Strategies

betsy.plunkett@maryland.gov

Questions about partnering with MHBE and community outreach opportunities; requests for a speaker or participation in an event

Betsy Plunkett

Director, Marketing and Web Strategies

betsy.plunkett@maryland.gov

 

Operations

Questions about enrolling for health coverage

Consumer Support Center

855-642-8572

Questions about the Connector program, Maryland’s Navigators Connector Program

connector.mhbe@maryland.gov

Questions about career opportunities as a Consumer Support Center worker

Visit the Careers page at: www.Maximus.com

Questions about becoming an Application Counselor Sponsoring Entity

acse.cac@maryland.gov

Questions about authorization and status, producer portal access, general policy and producer of record/commission

Producer Operations Team

mhbe.producers@maryland.gov

Questions about enrollment, the system, and enrollment status; escalated cases Producer Support Hotline

844-224-6761

Report enrollment issues, create an escalated case, or follow up on escalated cases

Escalated Cases Team (Producer)

mhbeproducer.escalatedcases@maryland.gov

 

Procurement

Questions about current RFPs and procurement opportunities

Procurement Team

HIXProcurement@maryland.gov

Plan and Partner Management

Questions about MHBE-authorized insurance companies and plans

Plan Management Team

mhbe.carriers@maryland.gov

Questions about Maryland Health Connection for Small Business

Manager

410-547-8153

mhbe.shop@maryland.gov

Policy

Questions about MHBE policies and regulations; the Affordable Care Act and federal and state regulations; the National Voters Right Act compliance; MHBE coordination with other Maryland state agencies and health reform in general

Policy Team

mhbe.policy@maryland.gov

Training Support Team

Questions about training and access to our training website mhc.trainingsupport@maryland.gov

Contact Us

Appeals and Grievances, Constituent Services

Wonda Oliver
Deputy Director of Consumer Assistance
wonda.oliver@maryland.gov
mhbe.constituentservices@maryland.gov
mhbe.appeals@maryland.gov

Compliance

Questions about MHBE state and federal compliance-related issues
Scott Brennan
Director of Compliance & Privacy
410-547-1838
scott.brennan@maryland.gov

Finance

Questions about MHBE financial information
Finance Team
hbe.finance@maryland.gov

Human Resources

Questions about job postings, recruitment and hiring procedures
Tisha Payne
Director, Human Resources & Organizational Effectiveness
tisha.payne@maryland.gov

Tishma De Lagarde
Minority Business Enterprise Liaison
410-547-7375
tishma.delagarde@maryland.gov

Information Technology

Questions about IT
Venkat Koshanam
Chief Information Officer
venkat.koshanam@maryland.gov

Questions About IT Security

Greg Yaculak
Deputy Chief Information Officer
Chief Information Security Officer
greg.yaculak@maryland.gov

Marketing and Outreach

Questions and requests from media
Betsy Plunkett
Director, Marketing and Web Strategies
betsy.plunkett@maryland.gov

Questions about partnering with MHBE and community outreach opportunities; requests for a speaker or participation in an event
Jenny Garrison
Outreach Program Manager
jenny.garrison@maryland.gov

Questions about small business outreach, events and requests for a speaker
Theresa Battaglia
Small Business Outreach Manager
theresa.battaglia@maryland.gov

Operations

Questions about enrolling for health coverage
Consumer Support Center
855-642-8572
Deaf and hard of hearing use Relay service. Interpreter services are available.

Questions about the Connector program, Maryland’s Navigators Connector Program
connector.mhbe@maryland.gov

Questions about career opportunities as a Consumer Support Center worker
Visit the careers page at Maximus.com

Questions about becoming an Application Counselor Sponsoring Entity
acse.cac@maryland.gov

Questions about authorization and status, producer portal access, general policy and producer of record/commission
Producer Operations Team
mhbe.producers@maryland.gov

Questions about enrollment, the system, and enrollment status; escalated cases Producer Support Hotline
844-224-6761

Procurement

Questions about current RFPs and procurement opportunities
Procurement Team
HIXProcurement@maryland.gov

Plan and Partner Management

Questions about MHBE-authorized insurance companies and plans
Plan Management Team
mhbe.carriers@maryland.gov

Questions about Maryland Health Connection for Small Business
Mimi Hailegeberel
Small Business Programs Manager
410-547-8154
mhcsmallbiz.marylandhealthconnection.gov

Policy

Questions about MHBE policies and regulations; the Affordable Care Act and federal and state regulations; the National Voters Right Act compliance; MHBE coordination with other Maryland state agencies and health reform in general
Policy Team
mhbe.policy@maryland.gov

Training Support Team

Questions about training and access to our training website
mhc.trainingsupport@maryland.gov