MHBE response to OLA audit

The Maryland Health Benefit Exchange appreciates the work and guidance of the Maryland Office of Legislative Audits (OLA). While our views differ on a few of the findings, the important point is that the agency has taken their suggestions to heart and made significant progress since the audit period that ended more than a year ago. During the past year, with the help of our Board of Directors, the administration, our partners and stakeholders, we have made great strides in a number of our administrative and fiscal oversight practices. Out of 22 specific recommendations, we have implemented new processes and procedures for more than two-thirds of them, which the auditors agree will address their concerns. We project implementation of additional practices to address the remaining audit recommendations within the next three to six months. We are pleased to have enrolled more than 700,000 Marylanders into private insurance and Medicaid coverage this year, and we look forward to our third open enrollment beginning Nov. 1