MHBE Consolidated Service Center RFP
2022-03-11 08:00 - 2022-04-26 13:00 (America/New_York)
Content: Solicitation # BPM028490Title: MHBE Consolidated Service Center RFPIssue Date: 3/11/2022Closing Date: 4/26/2022 at 1 p.m. EST
(FNL) Consolidated Service Center RFP & SOW
Attachment E – Price Proposal Instructions and Form RFP
A1a: MHBE Consolidated Service Center – Amendment 1
A1b: MHBE Consolidated Service Center – Amendment 1, Item 6 – Technology Section 3.2.1
A1c: Attachment-E Price Proposal Instructions and Form
A1d: Attachment-E Price Proposal Instructions and Form
A2) Amendment 2 – Attachment A – Contract Final
A4) Amendment 4
Q1: Questions-Responses 1
Q2a: Questions-Responses 2
Q2b: Questions-Responses 2 – Question # 14 – Attachment-E Price Proposal Instructions and Form (Amendment)
Q2c: Questions-Responses 2 – Question # 16 – Call Type Chart Page 38
Q3) Questions-Responses 3
Q3a) Questions-Responses 3 – Question # 23 – MHBE IVR Tree
Q3b) Questions-Responses 3 – Question # 36 – IVR Auto-Transfers
Q3c) Questions-Responses 3 – Question # 40 – MCO Manual Tracker Procedure
Q3d) Questions-Responses 3 – Question # 44 – Attestation Scripts
Q3e) Questions-Responses 3 – Question # 45 – CAW Support Call Volume
Q4) Sharefile Configuration Instructions End user
Q5) Questions-Responses 5
Q6) Questions-Responses 6
Q7) Questions-Responses 7
Q8) Questions-Responses 8
Q9) Questions-Responses 9
Q10) Questions-Responses 10
Q11) Questions-Responses 11
PC1) Pre Proposal Conference Summary
3C) Attachment-E-Price-Proposal-Instructions-and-Form
3B) Attachment-E-Price-Proposal-Instructions-and-Form
Amendment 3 Transition Costs
Technical Proposal Redaction
BAFO Technical Proposal Redaction
1a) Consolidated Service Center RFP-MDM0031030513
1a1) MDM0031030513 – MHBE Consolidated Service Center – Amendment 1
1a2) MDM0031030513 – MHBE Consolidated Service Center – Amendment 2
1a3) MDM0031030513 – MHBE Consolidated Service Center – Amendment 3
1a4) MDM0031030513 – MHBE Consolidated Service Center – Amendment 4
1a5) MDM0031030513 – MHBE Consolidated Service Center – Amendment 5
1q1) CSC RFP MDM0031031513-Questions-Responses 1
1q2) CSC RFP MDM0031031513-Questions-Responses 2
1q3) CSC RFP PMDM0031031513-Questions-Responses 3
1q3a) Attachment 1 – Question-Response 3 – Maryland Health Connection IVR Flow
1q3b) Attachment 2 – Question-Response 3 – Maryland Enrollment Broker IVR Flow
1q4) CSC RFP PMDM0031031513-Questions-Responses 4
2a2) Redacted-March 29 2017 MHBE Consolidated Service Center System RFP #MDM0031030513 Financial MHBE Redaction
2b2) MHBE Consolidated Service Center #MDM0031030513 Financial Proposal-BAFO MHBE Redaction
3. Attachment A – Contract – Fully Executed – No Redaction Needed
3m1) Maximus -First Modification – BATPhone
3m2) Maximus – Second Modification – IRN MA
3m3) Maximus – Third Mod – Change Order Forms – IVR Transfers
3m4a) Maximus Mod #4 – Executed – IRN MA – BATPhone – Producer Support Line
3m5) Maximus Fifth Modification – MCO
3m6) OE7 – Sixth Modification
3m7a) Seventh Mod – MA Escalations
3m7b) Change Control Request MAXIMUS Request for Resources
3m7c) Modification 7 – Change Order Documents
3m8a) BATPhone OE8 SOW ATTACH A B FY21
3m8b) Project Request Change BATPhone Program OE8
3m9) Project Request Change Producer_CAW Extended Hours OE8
3m10) Maximus Tenth Mod – IRN MA.Enrollment Broker.MCO Tracker
3m10a) Project Request Change IRN MA Outreach
3m10b) A-2 – Change Control Request CSC_04012021_02 – IRN MA Outreach
3m10c) A-3 – Change Control Request CSC_04012021_03 – MAXIMUS MCO Enrollment
3m11a) Attachment A-2 – Live Chat SOW
3m11b) Attachment A – Change Control Request_MHBE Live Chat
3m12a) Attachment A 1- Change Request BATPhone Program OE9
3m12b) Attachment B 1 – Request Change Producer_CAW Extended Hours OE9
3m12c) Attachment B 2- Extended Hours Support Producer – Change Order OE9
3m13a) Maximus Thirteenth Mod – Live Chat
3m13b) Attachment A-1 – Change Request Number CSC_012222_01CR_MHBE Live Chat Price
3m13c) Attachment A-2 – SOW Maximus Live Chat Continuation
3m14a) Maximus Fourteenth Mod – BATPhone
3m14b) Attachment A – Change Request Form – Maximus OE9 BATPhone Support
3m14c) Attachment A-1 – CR BATPhone Program OE9_CSC090121_01_Extension
3m14d) Attachment A-2 – Statement of Work – BATPhone OE9 Extension Attach AB
3m14e) Attachment B-1 – CR Producer_CAW Extended Hours OE9
3m14f) Attachment B-2 – SOW – OE9 Extended Hours Support Producer CAC Line

MHBE Fulfillment Services RFP
2022-03-18 08:00 - 2022-04-18 11:00
Content: Solicitation # BPM028625
Title: MHBE Fulfillment Services
Issue Date: 3/18/2022
Closing Date: 4/18/2022 at 11:00 a.m. EST
MHBE Fulfillment Services RFP
Attachment E – Fulfillment Financial Proposal Form
Attachment E – Fulfillment Financial Proposal Form A
Appendix A – Buiness Reply Envelope for MCO
Appendix B – Enrollment Package Envelope
Appendix C – HealthChoice Helpline Brochure
Appendix D – MCO Comparison Chart
Appendix E – MD Provider Directory Request Card
Appendix F – MDHBE HC Report Card 2020 1st PROOF
Appendix G – HC Welcome Letter 2018
Appendix H – MedicaidCard_Letter
Appendix I – Special Needs Brochure
Appendix J – MA Card Samples
Appendix K – Letter 1 Medicare
Appendix L – Letter 2 Medicare Outreach
Cancellation Notice Sample 3
Eligibility Determination Redacted Sample 2
Additional Verification Required Redacted Sample 1
Fulfillment RFP Questions
P1) Fulfillment PreProposal Conference Summary
A2b) Attachment E – Fulfillment Financial Proposal Form FY23
A2a) Attachment E – Fulfillment Financial Proposal Form FY23
A1) BPM028625 – MHBE Fulfillment Service – Amendment 1

MHBE Actuarial Support Services RFP
2022-03-31 08:00 - 2022-05-02 11:00
Content: Solicitation # BPM028923
Title: MHBE Actuarial Support Services RFP
Issue Date: 3/31/2022
Closing Date: 5/2/2022 at 11:00 a.m. EST
MHBE Actuarial Support Services RFP
Attachment B ‐ Financial Proposal (PDF)
Attachment B ‐ Financial Proposal (XLSX)
Questions-Responses 1
Pre Proposal Conference Summary
Q2) Questions-Responses 2
A1) Amendment 1

Apple Computers and Accessories IFB
2022-04-13 08:00 - 2022-05-13 12:00
Content: Solicitation # BPM029210
Title: Apple Computers and Accessories IFB
Issue Date: 4/13/2022
Closing Date: 5/13/2022 at 12:00 p.m. EST
Apple Computers and Accessories IFB
Q & A #1

Board Meeting
2022-04-18 14:00 - 16:00, 2022-05-16 14:00 - 16:00, 2022-05-31 15:00 - 15:30, 2022-06-20 14:00 - 16:00, 2022-06-21 14:00 - 16:00, 2022-06-27 12:30 - 14:00, 2022-07-18 14:00 - 16:00

SailPoint IdentityIQ Annual Support for Additional Production Instance IFB
2022-04-29 08:00 - 2022-05-31 11:00
Content: Solicitation # BPM029325
Title: SailPoint IdentityIQ Annual Support for Additional Production Instance IFB
Issue Date: 4/29/2022
Closing Date: 5/31/2022 at 11:00 a.m. EST
SailPoint IdentityIQ Additional Production Instance IFB

MongoDB Enterprise Subscription IFB
2022-04-29 08:00 - 2022-05-31 12:00
Content: Solicitation # BPM029324
Title: MongoDB Enterprise Subscription IFB
Issue Date: 4/29/2022
Closing Date: 5/31/2022 at 12:00 p.m. EST
MongoDB Enterprise Subscription IFB
MongoDB Q&A 1

EDBPostGres Subscription IFB
2022-05-02 08:00 - 2022-06-02 12:00
Content: Solicitation # BPM029366
Title: EDBPostGres Subscription IFB
Issue Date: 5/2/2022
Closing Date: 6/2/2022 at 12:00 p.m. EST
EDBPostGres Subscription IFB

Red Hat Subscription for MHBE's Disaster Recovery (DR) Environment IFB
2022-05-03 08:00 - 2022-06-02 11:00
Content: Solicitation # BPM029329
Title: Red Hat Subscription for MHBE’s Disaster Recovery (DR) Environment IFB
Issue Date: 5/03/2022
Closing Date: 6/02/2022 at 11:00 a.m. EST
Red Hat Subscription IFB

Scanbot SDK License Agreement IFB
2022-05-06 08:00 - 2022-06-07 13:00
Content: Solicitation # BPM029244
Title: Scanbot SDK License Agreement IFB
Issue Date: 5/6/2022
Closing Date: 6/07/2022 at 1:00 p.m. EST
Scanbot SDK License Agreement IFB

Zoom Phone Subscription IFB
2022-05-12 08:00 - 2022-06-13 11:00
Content: Solicitation # BPM029206
Title: Zoom Phone Subscription IFB
Issue Date: 5/12/2022
Closing Date: 6/13/2022 at 11:00 a.m. EST
Zoom Phone Subscription IFB

Dell Precision 5570 Computers and Accessories
2022-05-13 08:00 - 2022-06-14 12:00
Content: Solicitation # BPM029668
Title: Dell Precision 5570 Computers and Accessories
Issue Date: 5/13/2022
Closing Date: 6/14/2022 at 12:00 p.m. EST
Dell Precision 5570 Computers and Accessories IFB

Informatica IDQ Subscription IFB
2022-05-20 08:00 - 2022-06-22 11:00
Content: Solicitation # BPM029234
Title: Informatica IDQ Subscription IFB
Issue Date: 5/20/2022
Closing Date: 6/22/2022 at 11:00 a.m. EST
Informatica IDQ Subscription IFB

Informatica PowerCenter Subscription IFB
2022-05-20 08:00 - 2022-06-22 13:00
Content: Solicitation # BPM029373
Title: Informatica PowerCenter Subscription IFB
Issue Date: 5/20/2022
Closing Date: 6/22/2022 at 1:00 p.m. EST
Informatica PowerCenter Subscription IFB BPM029373

Kong Konnect Enterprise Subscription IFB
2022-05-20 08:00 - 2022-06-23 11:00
Content: Solicitation # BPM029602
Title: Kong Konnect Enterprise Subscription IFB
Issue Date: 5/20/2022
Closing Date: 6/23/2022 at 11:00 a.m. EST
Kong Konnect Enterprise Subscription IFB

Corticon Server + Perpetual License IFB
2022-05-20 08:00 - 2022-06-23 13:00
Content: Solicitation # BPM029405
Title: Corticon Server + Perpetual License IFB
Issue Date: 5/20/2022
Closing Date: 6/23/2022 at 01:00 p.m. EST
Corticon Server + Perpetual License IFB

ServiceNow Subscription IFB
2022-05-20 08:00 - 2022-06-23 14:30
Content: Solicitation # BPM029924
Title: ServiceNow Subscription IFB
Issue Date: 5/20/2022
Closing Date: 6/23/2022 at 02:30 p.m. EST
ServiceNow Subscription IFB

Adobe Captivate Prime Renewal Subscription IFB
2022-05-24 08:00 - 2022-06-24 11:00
Content: Solicitation # BPM029949
Title: Adobe Captivate Prime Renewal Subscription IFB
Issue Date: 5/24/2022
Closing Date: 6/24/2022 at 11:00 a.m. EST
Adobe Captivate Prime Renewal Subscription IFB

Affordability Work Group Meeting
2022-07-06 13:00 - 15:00, 2022-07-20 13:00 - 15:00

Small Business and Nonprofit Health Insurance Subsidies Program Work Group Meeting
2022-07-12 13:00 - 15:00, 2022-07-26 13:00 - 15:00

MHBE DOJ Audit of Compliance RFP Program
2022-07-25 13:00 - 14:00
Content: Solicitation # BPM029704
Title: MHBE DOJ Audit of Compliance RFP Program
Issue Date: 7/08/2022
Closing Date:
MHBE DOJ Audit of Compliance RFP Program
MHBE DOJ Audit of Compliance RFP Program – Proposal Form

Synopsys Seeker Renewal Subscription IFB
2022-08-03 08:00 - 2022-09-02 13:00
Solicitation # BPM030971
Title: Synopsys Seeker Renewal Subscription IFB
Issue Date: 8/3/2022
Closing Date: 9/02/2022 at 1:00 p.m. EST
Synopsys Seeker Renewal Subscription IFB
